Let s start with some easy troubleshooting techniques by answering some questions.
Anker charger cable stopped working.
Loved the wireless charging stand when i first got it but within two weeks it stopped working.
The most common to fail physical part is the cable it can have failures at any part of it s length.
I bought it along with the anker charger.
A cheap cable can only last so long.
This usually manifests as slow charging as a trickle gets through into or out of the portable charger.
Qi certified wireless charging pad 39 99.
I m really disappointed as i d done my research it appeared to be a good make.
Is it only supposed to last 3 months.
When returning items with a prepaid shipping label provided by anker anker takes responsibility for any damage or loss incurred in transit.
Initially they worked fine.
I ve charged it with the lead it came with a fast plug but has only 1 constant blue light a second flashing.
There are a few reasons an iphone charger lightning cable will stop working.
Stop using your devices when they are charging.
However after a couple of weeks the combo stopped charging my macbook pro.
I thought maybe at first it was my case that was interfering with the charge but even with the case removed the stand would charge the phone for a couple minutes and cut off.
Loss of data incurred from use of anker products returning personal items sent to anker.
So i thought maybe the charger was the issue.
I bought an anker powerpack from amazon in september 2018 it worked until christmas day.
It s been charging overnight.
Other iphone charging brands like anker last much longer.
We get a lot of my xxx is not charging it does yyy but lights zzz.
Anker powerwave 7 5 fast wireless charging pad with internal cooling fan.
Do the leds on the charger turn on.
Even if its an apple brand iphone charger.
Anker wireless charger with usb c 15w metal fast wireless charging pad.
However the cable stopped working for the factory charger after a while as well.
This is what to do.
Anker is not liable for.
Anker contacted me pretty quickly and sent me another charger.
Make sure an mfi.
